FAQ's

  1. I need charter services to take my group on a long-distance trip. Do you do that?
  2. I’m looking for simple, low-cost transportation for a group. What can you do?
  3. What kinds of vehicles do you have and how many passengers can they carry?
  4. I need a transportation company I can partner with regularly. Do you offer this service?
  5. What advantages does AmericanStar Trailways offer over a large company?
  6. What is your pricing philosophy? Why don't you post prices online?
  7. Do you have seatbelts and other safety features?
  8. Are your vehicles ADA-compliant?
  9. What happens if a breakdown should occur?
  10. My group needs services beyond simple transportation. What can you offer?

I need charter services to take my group on a long-distance trip. Do you do that?

Yes, we provide a wide range of charter services, whether you need a wedding bus for a Central Coast destination event or a luxury motorcoach with the latest in amenities like WiFi for a cross-country trip.

I’m looking for simple, low-cost transportation for a group. What can you do?

We have an array of equipment available, including basic school buses, and we work hard to accommodate groups on a budget.  Click to learn more about our fleet.

What kinds of vehicles do you have and how many passengers can they carry?

We can carry up to 57 people on our largest luxury motorcoach, we have executive coaches or “limo buses” that can take 37-52 people on a VIP tour or wine tour of San Luis Obispo County, and we have mini-buses and school buses.  You will even be able to rent a car or RV through us in the very near future.  Find out more about our fleet.

I need a transportation company I can partner with regularly. Do you offer this service?

AmericanStar Trailways is a transportation partner of the Chumash Casino, the Mid-State Fair and the SLO Rattlers baseball team.  Whether you need us regularly, seasonally or occasionally, we will be happy to work with you.

What advantages does AmericanStar Trailways offer over a large company?

We believe we offer the best of both large and small organizations.  We’re turning twenty years old shortly and we know our business well, plus we’re a member of the Trailways Transportation System, giving us the assets of a much larger company.  At the same time, with the Central Coast as our home, we are local and small enough to serve you as a neighbor who cares about your travel experience.  Read more about the advantages of working with us.

What is your pricing philosophy? Why don't you post prices online?

We pride ourselves on listening to clients’ needs and ideas and responding with a customized solution—and we work to be budget-conscious on behalf of our clients during that process.  We don’t necessarily set out to be the lowest cost transportation option available, but we usually find out that’s the case.  

Instead of posting an impersonal, one-size-fits-all price list, we would much rather talk with you about your ideas and needs.  We've found that by having conversations, we can save our clients time, money and frustration.  As a locally-owned organization staffed with Central Coast residents, it's our privilege to get to know our clients and build long-lasting, satisfying relationships.

Please give us a call at 543-9999 and let's talk.

Do you have seatbelts and other safety features?

Yes, our vehicles are equipped with seatbelts and other safety features.  The Department of Defense and the California Highway Patrol certify our buses for the safe transport of military personnel and school children.  Read more about the features of our vehicles.

Are your vehicles ADA-compliant?

AmericanStar Trailways offers a variety of solutions to accommodate passengers with disabilities.  Please contact us for more information.

What happens if a breakdown should occur?

In the unlikely event of a mechanical problem, we have the bases covered.  If you’re on a wine country tour of the Central Coast, we’ll send an alternate vehicle right away.  If your group is out on the road, one of our Trailways Transportation System partners will respond and bring a replacement motorcoach.

We are committed to doing whatever it takes to ensure the safety and comfort of our passengers.  If a period of waiting is involved, we can even deliver food!

My group needs services beyond simple transportation. What can you offer?

The beauty of working AmericanStar Trailways is that our home is the Central Coast.  We live, work and play right here, and we can share our experience, contacts and love for the Central Coast with you.

We can help you with much more than transportation services, including advice on attractions and activities, lodging, restaurants, excursions and even complete destination management.  We can arrange an educational tour to the missions for your group, or a party bus for a wine tourContact us and find out more.